Support at Airtrace:

Being a high tech solution to a high tech problem it is essential that Airtrace backs up the company products with the commensurate level of pre and post sales support. First line support is provided in the UK by the staff at Airtrace Ltd. who are fully experienced with RF technology and are fully trained to install and support the products in to the field environment. In addition to this there is a spare parts holding in the UK which can be drawn upon to satisfy the needs of the field operative in the event of a fault. In the unlikely event that a higher level of support being required than is available locally in the UK, there is a hot line available directly to the product development team at the respective location. If necessary, engineers can be in the UK within 24 hours to provide whatever level of support is required.